Our Response to COVID-19
As dental professionals, we have a responsibility to you and have been encouraged to assist you should you have an emergency or urgent dental need to prevent you from recourse to the emergency room.
As a result, I am available for Teledentistry services for all our patients, pediatric or otherwise, who may need assistance and cannot reach their dental home dentist.
Teledentistry services are services provided via any form of electronic communication such as email, text, video, or phone consultation. Each patient will be managed via Teledentistry services and those who absolutely need to be see in-office will be advised on a case by case basis. If you need assistance please do not hesitate to call us.
The number to call during normal business hours is 251-342-3323. Leave a message if no answer and we will respond as soon as we can.
For those who may need to be seen in-office, know that we continue to use hospital-grade surface disinfectants and strict sterilization techniques. Every surface in each treatment room and every piece of equipment is fully disinfected every time. Handwashing techniques continue to be enforced and hand sanitizer is available as well. You will also notice we are using different personal protective equipment. Any blankets or scrubs used in the office are washed and dried in-office.
For those parents with children who have emergencies and absolutely need to be seen in-office, the following check-in procedures should be followed. When you are scheduling your appointment, please let us know if you, your child, or anyone at home is sick or has been sick in the past 2-3 weeks or has been diagnosed with Coronavirus. Provide details. Please let us know if you, your child, or anyone at home has traveled to a high risk country or any high risk area within the United States. Click on the CDC line to see the full list, https://cdc.gov/coronavirus/2019-ncov/travelers/after-travel-precautions.html.
Provide details. Important: If you have answered yes to the above, we will do our best to help your child but may not be able to see you in-office.
Call us when you arrive to let us know you are here. Wait in your car until we open the door for you. Our front office team member will open the door for you so you do not have to touch any door handles. Only one parent is allowed to come inside the office with the much younger patients and no other children are allowed to come in with you. Bring only necessary items needed into the office. For example, no coffee mugs, iPads, water bottles, toys, etc.
Your temperature and that of your child/baby will be taken. Use hand sanitizer that is available on the counter at check-in for both you and your child or go directly in the bathroom to wash your hands. You will be directed to the treatment room directly and we will provide care promptly to minimize the amount of time you spend outside of your home. When you are done the door will be opened for you so you do not have to touch any door handles. There may be other instructions given to you over the phone or in-office.
Thank you for your understanding and flexibility given these extraordinary circumstances. I look forward to the day we can see each other again. I miss all the hugs and smiles from all our kids! Please hug them for me and tell them Dr. Baldy says “Hi”. May God bless all!
Sincerely,
Dr. Baldy and Staff
